These Terms of Service (“Terms”) govern your use of the Root & Modern website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

Eligibility

By using this website, you confirm that:

• You are at least 18 years old; or
• You have permission from a parent or legal guardian to make purchases.

Orders & Purchases

All orders placed through our website are subject to acceptance and product availability.

We reserve the right to:

• Refuse or cancel any order at our discretion
• Limit quantities purchased per customer
• Correct pricing, product descriptions, or listing errors

Once an order is successfully placed, you will receive an order confirmation via email or another contact method provided at checkout.

Payments

Customers may place orders by:

• Purchasing directly through our website using card payment or express checkout options (such as Apple Pay or Google Pay); or
• Completing payment via direct bank transfer.

Payment Information

Customers are required to provide accurate and complete personal and payment information during checkout.

All card and express checkout payments are processed securely through trusted third-party payment providers. We do not store or have access to your full card details.

Orders will not be processed until payment has been successfully received and confirmed. We reserve the right to refuse or cancel any order in cases of suspected fraud, pricing errors, or payment issues.

Pricing

All prices are listed in Jamaican Dollars (JMD) unless otherwise stated. Prices may change at any time without prior notice.

Any applicable taxes, delivery fees, or additional charges will be clearly displayed at checkout before payment is completed.

Shipping & Delivery

Delivery timelines provided are estimates only and may vary based on product availability, location, or circumstances beyond our control.

Root & Modern is not responsible for delays caused by couriers, weather conditions, or incorrect delivery information provided by the customer.

Returns, Refunds & Exchanges

Eligibility for returns, refunds, or exchanges is outlined in our Return Policy, which forms part of these Terms.

Items must be returned in their original condition unless otherwise stated. Certain items, including appliances or custom orders, may not be eligible for return, refund, or store credit.

Use of the Website

You agree not to:

• Use the website for unlawful purposes
• Attempt to interfere with the website’s security or functionality
• Copy, distribute, or exploit website content without permission
• Provide false or misleading information

We reserve the right to restrict or terminate access to our website if these Terms are violated.

User Information & Privacy

When placing an order, you may be required to provide personal information including your name, address, email address, and payment details.

We collect and use personal information in accordance with our Privacy Policy. Payment information is processed securely through third-party providers, and we do not store full card details.

Intellectual Property

All content on this website, including text, images, logos, product descriptions, and designs, is the property of Root & Modern or its licensors.

You may not:

• Copy, reproduce, or distribute website content without permission
• Use our branding or materials for commercial purposes without authorization

Prohibited Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality
• Engage in fraudulent or abusive behavior

We reserve the right to suspend or terminate access to the website if these Terms are violated.

Disclaimer

Our products and services are provided “as is” and “as available.” We do not guarantee that:

• The website will always be error-free or uninterrupted
• Product descriptions or images will be completely accurate, as colors and dimensions may vary

Limitation of Liability

To the fullest extent permitted by law, Root & Modern shall not be liable for any indirect, incidental, or consequential damages arising from:

• Your use of the website
• The purchase or use of our products
• Delivery delays or service interruptions

Our total liability shall not exceed the amount paid by the customer for the product in question.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of Jamaica. Any disputes shall be resolved exclusively in the courts of Jamaica.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Root & Modern
Email: info@rootandmodern.com
Phone: (876) 842-8069